Who we are
Our website address is: https://potterash.com.
Policies, Terms, and Conditions of PotterAsh.com Online Store
Introduction
1.1 Welcome to PotterAsh.com, an online store dedicated to the sale of handmade clay made ceramic items. These policies, terms, and conditions apply to all purchases made on our online store. By making a purchase, you agree to these policies, terms, and conditions. If you do not agree with any of them, you will not be able to make a purchase on our store.
1.2 We reserve the right to update, modify, or change these policies, terms, and conditions at any time and without prior notice. It is the user’s responsibility to periodically review these terms and conditions to be aware of any changes.
Store Information
2.1 PotterAsh.com website is owned by Ashot Mkrtchyan, registered in Armenia and making. PotterAsh.com operates through Narine Vanesyan Individual Entrepreneur Our tax identification number is 26603793.
2.2 The address of our online store is Narine Vanesyan, Nor Norq 8 35 buld ,76 apt.,Yerevan, 0049 Armenia. If you need to contact us, you can do so through our email address info@potterash.com.
Prices and Payments
3.1 All prices displayed on our online store are in USD.
3.2 We accept the following forms of payment: PayPal.
3.3 Payment will be made at the time of purchase. By placing an order, the buyer agrees that the seller will prepare and deliver the purchased product to the buyer. Once payment has been made, a confirmation email will be sent to the user.
Shipping and Delivery
4.1 Products will be shipped to the address provided by the user at the time of purchase. The shipping cost will be calculated based on the delivery address and the weight of the product.
4.2 We make every effort to deliver products within the timeframe indicated in the product description. However, we are not responsible for delays caused by the shipping service provider.
4.3 The user is responsible for providing an accurate and complete delivery address. If the package is returned to our store due to an incorrect or incomplete address, the user will be responsible for the reshipping costs.
4.4 If the package is lost during shipping, we will do our best to resolve the issue. If we cannot locate the package, we will provide a full refund to the user.
Returns and Refunds
5.1 If the user is not satisfied with their purchase, they can return the product within 14 days from the date of delivery. The product must be in the same condition as when it was received, unused, and in its original packaging.
5.2 The user is responsible for the return shipping costs. Once we have received the product, we will provide a full refund within 3 working days.
5.3 Returns of customized products or products that have been used will not be accepted.
Intellectual Property
6.1 All content on our online store, including images, texts, and designs, is the property of PotterAsh.com and is protected by intellectual property laws.
6.2 Reproduction, distribution, display, transmission, or exploitation of any content from our online store without our express written permission is prohibited.
Privacy
7.1 We are committed to protecting the privacy of our users. For more information on how we handle your personal information, please refer to our Privacy Policy.
Limitation of Liability
8.1 We are not liable for any direct, indirect, incidental, special, or consequential damages that may result from the use or inability to use our online store.
8.2 We do not guarantee that our online store is free of errors or viruses, or that access to it will be uninterrupted.
8.3 In no event will our liability exceed the purchase price of the product in question.
Applicable Law and Jurisdiction
9.1 These policies, terms, and conditions will be governed and interpreted in accordance with the laws of Armenia, without giving effect to any provisions on conflict of laws.
9.2 Any dispute arising in connection with these policies, terms, and conditions will be exclusively resolved in the courts of Yerevan, Armenia.
General Provisions
10.1 These policies, terms, and conditions constitute the entire agreement between the user and PotterAsh.com regarding the use of our online store and supersede any prior agreements.
10.2 If any provision of these policies, terms, and conditions is deemed invalid or unenforceable, that provision will be interpreted to reflect, to the greatest extent possible, the original intent of the parties, and the other provisions will remain valid and enforceable.
10.3 The failure to exercise any right or provision of these policies, terms, and conditions will not constitute a waiver of such right or provision.